Overview

Pipedrive is one of the most affordable and user-friendly CRMs available. It was designed by sales reps for sales reps and includes a full suite of sales tools to help you close deals faster. The user-friendly Kanban-style interface lets you view your sales performance at a glance. It also provides an AI assistant to keep users on task and ensure no client or deal slips through the cracks.
Nimble provides browser widget-based and mobile-based sales force automation and social CRM solutions for small and medium-sized organizations. The system automatically populates client profiles and interaction histories across a variety of popular platforms, including LinkedIn, from contact lists, email chats, and social media activity. Nimble has integrated social listening to keep client profiles up to date, in addition to contact and pipeline management tools such as deal tracking, task management, and notifications.

Ease of use

Pipedrive's ease of use sets it apart from other CRM systems. The intuitive interface requires little to no training to navigate. If you do get lost, Pipedrive's AI assistant is there to guide you through the platform. The dashboard gives you a visual overview of your sales data, divided into categories such as products, services, and sales reps. You can design your pipelines using drag and drop tools and watch your sales cycle in real-time. It also provides an AI assistant that sifts company data and guides the sales team to their next best step.
Nimble is a rather simple CRM solution. Its web-based interface is quite clean and appealing, and it should not have a severe learning curve. The only complaint is that it isn't responsive,' which means that using Nimble on a tablet or phone isn't ideal. However, there is a decent iOS / Android app available that provides a lot of critical Nimble features to customers on the move..

Support

All plans offer 24/7 email and chat support. In addition, Pipedrive provides you with an online knowledge base containing FAQs and informative articles. If you are looking for training videos and tutorials, look to the online Pipedrive Academy. Then there's the Pipedrive community which offers advice from experienced users. Phone support is only available for Enterprise subscriptions.
Nimble provides a number of methods to contact the staff in order to give the best service possible. First, they recommend watching Nimble's recorded demos on their YouTube channel. These are previous webinars held by our CEO Jon Ferrara, the Nimble specialist. Nimble invites you to join daily webinars with a limited number of participants after checking their YouTube channel. Besides, Nimble provides its customers with a forum, knowledge base, where you ask any question that disturbs you.

Who is it for?

Thanks to the affordable price tag and easy onboarding, thousands of small organizations and freelancers use Pipedrive CRM. It is also well-suited to larger companies that are focused on sales. Any business that wants to manage leads and speed up its sales cycle can benefit from Pipedrive CRM. However, if you're looking for a more comprehensive tool that includes marketing and service departments, Pipedrive is probably not the CRM for you.
Nimble connects thousands of small to mid-sized company teams that are effectively nurturing personal and business relationships across email, social networks, and over 90 cloud-based business tools. Nimble combines the benefits of traditional CRM, traditional contact management, social networking, sales intelligence, and marketing automation to create a strong relationship management platform that offers relationship insights wherever you work.

Ease of Use

3.7
4.3

Support

3.5
4.3

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
no

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison