Overview

Pipedrive is one of the most affordable and user-friendly CRMs available. It was designed by sales reps for sales reps and includes a full suite of sales tools to help you close deals faster. The user-friendly Kanban-style interface lets you view your sales performance at a glance. It also provides an AI assistant to keep users on task and ensure no client or deal slips through the cracks.
Revamp CRM addresses the particular needs of an eCommerce site, such as marketing, sales, payments, and inventory. Specifically, it helps you get to know your online customers and deliver an exceptional customer experience. Revamp currently partners with most major eCommerce platforms, such as WooCommerce, Shopify, and BigCommerce.

Ease of use

Pipedrive's ease of use sets it apart from other CRM systems. The intuitive interface requires little to no training to navigate. If you do get lost, Pipedrive's AI assistant is there to guide you through the platform. The dashboard gives you a visual overview of your sales data, divided into categories such as products, services, and sales reps. You can design your pipelines using drag and drop tools and watch your sales cycle in real-time. It also provides an AI assistant that sifts company data and guides the sales team to their next best step.
Revamp presents a colorful and easy-to-use interface. There’s no lengthy onboarding required and most users can use the software intuitively. With Revamp, you can plug in all your apps and departments into a single login and get a big-picture view of your business from a single screen. The CRM also comes with plenty of drag-and-drop functionality, making it easy to build workflows, pipelines, and email campaigns. On the downside, the software is prone to lagging and the occasional bug. Users report system downtime as a major drawback for Revamp CRM.

Support

All plans offer 24/7 email and chat support. In addition, Pipedrive provides you with an online knowledge base containing FAQs and informative articles. If you are looking for training videos and tutorials, look to the online Pipedrive Academy. Then there's the Pipedrive community which offers advice from experienced users. Phone support is only available for Enterprise subscriptions.
You can get support from Revamp CRM via chat, documentation, and live online. It has a great team that is always ready to support and consult.

Who is it for?

Thanks to the affordable price tag and easy onboarding, thousands of small organizations and freelancers use Pipedrive CRM. It is also well-suited to larger companies that are focused on sales. Any business that wants to manage leads and speed up its sales cycle can benefit from Pipedrive CRM. However, if you're looking for a more comprehensive tool that includes marketing and service departments, Pipedrive is probably not the CRM for you.
Revamp CRM is a good CRM for all-sized businesses. All-in-one CRM for your Sales, Marketing & eCommerce Teams.

Ease of Use

3.7
4.2

Support

3.5
3.6

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
yes

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
no

Email Marketing

yes
yes

Analytics & Dashboard

yes
no

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison