Overview

Pipedrive is one of the most affordable and user-friendly CRMs available. It was designed by sales reps for sales reps and includes a full suite of sales tools to help you close deals faster. The user-friendly Kanban-style interface lets you view your sales performance at a glance. It also provides an AI assistant to keep users on task and ensure no client or deal slips through the cracks.
TeamWave is part of a growing number of CRM systems that strive to do more. It combines CRM with HR and project management for an end-to-end software solution. This sophisticated platform can handle critical business processes, such as marketing and sales automation, scheduling, billing, and more. The client portal lets customers and staff collaborate on projects. Meanwhile, the HR features provide streamlined employee management, time tracking, and online staff directories.

Ease of use

Pipedrive's ease of use sets it apart from other CRM systems. The intuitive interface requires little to no training to navigate. If you do get lost, Pipedrive's AI assistant is there to guide you through the platform. The dashboard gives you a visual overview of your sales data, divided into categories such as products, services, and sales reps. You can design your pipelines using drag and drop tools and watch your sales cycle in real-time. It also provides an AI assistant that sifts company data and guides the sales team to their next best step.
You can use TeamWave without training or any prior experience with CRM. The UI flows effortlessly and has a simple layout that’s reminiscent of Google’s design principles. The CRM’s functionality is built around activity-based selling. Dashboards and easy reporting let you keep your finger on the real-time pulse of your business. You can correct course to keep sales on track. Plus, you can build a repeatable sales process through sales workflows and task management.

Support

All plans offer 24/7 email and chat support. In addition, Pipedrive provides you with an online knowledge base containing FAQs and informative articles. If you are looking for training videos and tutorials, look to the online Pipedrive Academy. Then there's the Pipedrive community which offers advice from experienced users. Phone support is only available for Enterprise subscriptions.
It has a rich knowledge base. The CRM is both web-based and mobile-based, letting you and staff work on the go. It also integrates with many popular applications, such as Quickbooks and Google Workspace.

Who is it for?

Thanks to the affordable price tag and easy onboarding, thousands of small organizations and freelancers use Pipedrive CRM. It is also well-suited to larger companies that are focused on sales. Any business that wants to manage leads and speed up its sales cycle can benefit from Pipedrive CRM. However, if you're looking for a more comprehensive tool that includes marketing and service departments, Pipedrive is probably not the CRM for you.
It's best for creative agencies, Retail, Digital marketing agencies, Financial services, manufacturing & services.

Ease of Use

3.7
4.5

Support

3.5
4

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
no

Email Marketing

yes
no

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
no

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison