Overview

Pipedrive is one of the most affordable and user-friendly CRMs available. It was designed by sales reps for sales reps and includes a full suite of sales tools to help you close deals faster. The user-friendly Kanban-style interface lets you view your sales performance at a glance. It also provides an AI assistant to keep users on task and ensure no client or deal slips through the cracks.
Vendasta is a digital solutions platform that links agencies and software providers to local businesses in need of their services. It provides a marketplace of rebrandable products to agencies and uses big data, automation, and intent-mining to discover hot prospects. Vendasta transforms salespeople into local digital marketing gurus, giving them the ability to show local businesses how they're doing and how they can improve. Vendasta is a white-label reputation management service for organizations that helps them manage reviews, monitor consumer feedback, and respond to reviews. Review monitoring, local business listings, social activity tracking, mentions, and sentiment analysis are all important aspects.

Ease of use

Pipedrive's ease of use sets it apart from other CRM systems. The intuitive interface requires little to no training to navigate. If you do get lost, Pipedrive's AI assistant is there to guide you through the platform. The dashboard gives you a visual overview of your sales data, divided into categories such as products, services, and sales reps. You can design your pipelines using drag and drop tools and watch your sales cycle in real-time. It also provides an AI assistant that sifts company data and guides the sales team to their next best step.
AI technology makes Vendasta more intuitive and easy to use. By employing artificial intelligence technology, teams using Vendasta may monitor internet reviews, uncover trending terms, study specific reviews, and compare regions to acquire insights regarding brand sentiment. The platform allows businesses to display client testimonials on their websites, personalize the widget to match their brand, and embed the widget across many websites to showcase reviews.

Support

All plans offer 24/7 email and chat support. In addition, Pipedrive provides you with an online knowledge base containing FAQs and informative articles. If you are looking for training videos and tutorials, look to the online Pipedrive Academy. Then there's the Pipedrive community which offers advice from experienced users. Phone support is only available for Enterprise subscriptions.
Vendasta offers a robust library with informative courses and videos to help you become a marketing expert. There is a FAQ section to answer various questions and articles to better understand its product and services. Besides, Vendasta provides its users with Sales & Marketing Tools, Sales & Success Center, Partner, and Vendor Center.

Who is it for?

Thanks to the affordable price tag and easy onboarding, thousands of small organizations and freelancers use Pipedrive CRM. It is also well-suited to larger companies that are focused on sales. Any business that wants to manage leads and speed up its sales cycle can benefit from Pipedrive CRM. However, if you're looking for a more comprehensive tool that includes marketing and service departments, Pipedrive is probably not the CRM for you.
Vendasta is only available through channel partners such as agencies, media firms, financial institutions, telecommunications companies, independent software vendors (ISVs), and others. Their end-to-end platform and marketplace are closely integrated into an SMB-focused operating system, allowing for a single sign-on to their digital products and analytics. Vendasta works with over 50,000 channel partners, who in turn work with over five million SMBs globally.

Ease of Use

3.7
4.2

Support

3.5
4.6

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
yes

Contact Management

yes
yes

Molile Access

yes
no

Task Management

yes
no

Social Integration

yes
no

Email Marketing

yes
no

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison