Overview

Salesforce is the most advanced CRM on the market. It comes with a long list of innovative features for sales, marketing, and service teams. It also offers business modules, or "clouds," for industries such as healthcare, media, and the public sector. This makes for a complex, enterprise-grade CRM system that can serve businesses of every stripe.
Daylite CRM is specifically designed for Apple users. If your business is standardized on the Apple product suite, Daylite can work wonders for your productivity and profitability. It offers standard CRM features for sales and marketing, plus some unique functions not found elsewhere. For example, Daylite integrates with Siri for a hands-free CRM experience. It also offers project management. Built for teams of up to 100 users, subscription plans begin at $US 24/user/month.

Ease of use

Once you master its handling, Salesforce opens up in all of its glory. But learning the ropes will take time and training; this is not a small, out-of-the-box CRM solution. Salesforce's commitment to innovation also means the CRM continuously adds more features, so there's always something new to learn. The interface itself is intuitive and well-designed, but some users trip over the mountain of features.
If you work in the professional services industry, managing a vast array of projects and tools is one of your biggest challenges. Daylite creates a fully customizable platform that integrates with all your other tools. It eliminates the need for several disparate apps, such as project management, calendar, word processing, and note-taking apps. You can also manage (versus juggle) several clients and projects from a single login. Daylite CRM leverages the existing power of your Mac-based tools to give you an affordable CRM that is user-friendly too. The software integrates seamlessly with all Apple products and has a look and feel that will be familiar to any Apple user.

Support

Salesforce offers three plans for customer service. The free support is limited to tech support and online resources. For tech support, simply submit an online support ticket. Free online resources are extensive and include demos, Trailblazer Community, and self-help portal, among others. The paid plan is 30% of your net subscription and offers 24/7 support, expert coaching, and developer support. You can also get a customized signature support plan. The price depends on the complexity of your support needs.
When problems arise, advanced support techniques ensure a speedy response time. We can ensure that your Daylite database runs smoothly and that correct backups are in place to prevent data loss.

Who is it for?

Salesforce's mission is to bring companies and their customers together. In theory, every customer-centric business can benefit from the Salesforce platform. However, the size and complexity of this CRM may be overwhelming for smaller organizations. You can do a free trial of the software and see for yourself.
Daylite combines powerful functionality with a great price. Unlike other platforms that cast a wide net, Daylite is a niche system. It's specifically designed for Apple products and professional service industries, such as real estate, law, and recruitment. It comes with features for sales and marketing, as well as a strong project management suite.

Ease of Use

4
4.4

Support

3.9
4.6

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison