Overview

Salesforce is the most advanced CRM on the market. It comes with a long list of innovative features for sales, marketing, and service teams. It also offers business modules, or "clouds," for industries such as healthcare, media, and the public sector. This makes for a complex, enterprise-grade CRM system that can serve businesses of every stripe.
Users may use Flowlu to keep track of activities that need to be completed, take notes during meetings, and take phone calls. Users can also assign duties to other team members. Reporting may be used to view sales funnels, with each stage of the sales process highlighted in a distinct color. Flowlu customer data may be used to produce customised bills for users. Teams may use the system to handle activities ranging from lead generation through sales. Flowlu provides a number of functions such as lead management, contact management, sales pipeline management, and invoicing.

Ease of use

Once you master its handling, Salesforce opens up in all of its glory. But learning the ropes will take time and training; this is not a small, out-of-the-box CRM solution. Salesforce's commitment to innovation also means the CRM continuously adds more features, so there's always something new to learn. The interface itself is intuitive and well-designed, but some users trip over the mountain of features.
Flowlu looks and feels professional. All the features and simplicity of use is top notch. You can build teamwork, visualize project scope, and remain adaptable when circumstances change. It clarifies goals and priorities while keeping your team organized and on track. Flowlu CRM saves time by automating invoice and estimate generation, reading straightforward analysis and reporting utilizing graphical charts and data sets, managing many accounts, cutting costs, and improving profits.

Support

Salesforce offers three plans for customer service. The free support is limited to tech support and online resources. For tech support, simply submit an online support ticket. Free online resources are extensive and include demos, Trailblazer Community, and self-help portal, among others. The paid plan is 30% of your net subscription and offers 24/7 support, expert coaching, and developer support. You can also get a customized signature support plan. The price depends on the complexity of your support needs.
Customers may use Flowlu's customer support site to obtain answers to questions, submit service concerns, place orders, see order histories, and have access to additional knowledge base material. A knowledge base provides information to be gathered, categorized, shared, searched, and used. Customers can find answers to frequently asked questions. Call center features give customer service representatives access to all of the information they need to help the customer, such as customer information, case history, and associated consumer social activity. Call recording, analytics, workforce management, call script management, and compliance management are all common features.

Who is it for?

Salesforce's mission is to bring companies and their customers together. In theory, every customer-centric business can benefit from the Salesforce platform. However, the size and complexity of this CRM may be overwhelming for smaller organizations. You can do a free trial of the software and see for yourself.
Flowlu is ideal for small and medium-sized teams in any industry that requires project and task management, sales and finance, and effective team communication.

Ease of Use

4
4.7

Support

3.9
4.9

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
yes

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
no

Email Marketing

yes
no

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison