Overview

Salesforce is the most advanced CRM on the market. It comes with a long list of innovative features for sales, marketing, and service teams. It also offers business modules, or "clouds," for industries such as healthcare, media, and the public sector. This makes for a complex, enterprise-grade CRM system that can serve businesses of every stripe.
OrangeCRM is a modular CRM. On top of typical CRM functions, you have a choice of twelve different modules, such as banking, events, and admin. You pay for the features you need, reducing cost and complexity in the long run. However, it is an enterprise-level solution with a price to match, with the Essentials package beginning at US$ 995/month. That includes modules for Customer, Fulfillment, Banking, 3rd Party Email Services, and a dedicated technical specialist. You get a 60-day money-back guarantee when you subscribe to OrangeCRM.

Ease of use

Once you master its handling, Salesforce opens up in all of its glory. But learning the ropes will take time and training; this is not a small, out-of-the-box CRM solution. Salesforce's commitment to innovation also means the CRM continuously adds more features, so there's always something new to learn. The interface itself is intuitive and well-designed, but some users trip over the mountain of features.
Maximizer CRM has been around for three decades and it shows. Many users describe the interface as dated, and it lacks some of the drag-and-drop functionality we’ve come to associate with cloud-based software. The home screen is busy and customizing Maximizer is more difficult than it needs to be. As far as CRMs go, Maximizer CRM is in the middle of the pack for ease of use.

Support

Salesforce offers three plans for customer service. The free support is limited to tech support and online resources. For tech support, simply submit an online support ticket. Free online resources are extensive and include demos, Trailblazer Community, and self-help portal, among others. The paid plan is 30% of your net subscription and offers 24/7 support, expert coaching, and developer support. You can also get a customized signature support plan. The price depends on the complexity of your support needs.
Get help from our friendly support team. Find the support phone number, email, and hours of operation. Watch free tutorials and learn at your own pace while experts demonstrate Maximizer’s many features. Quickly find answers to commonly asked questions. See if your support question has been answered already. Whitepapers, ebooks, articles, and on-demand webinars to help you improve your CRM mastery.

Who is it for?

Salesforce's mission is to bring companies and their customers together. In theory, every customer-centric business can benefit from the Salesforce platform. However, the size and complexity of this CRM may be overwhelming for smaller organizations. You can do a free trial of the software and see for yourself.
Maximizer has the capabilities to serve clients looking to get started, get growing or get strategic. Whether you're looking to move away from an Excel spreadsheet or drill down on data, we can help.

Ease of Use

4
3.8

Support

3.9
3.9

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
no

Email Marketing

yes
yes

Analytics & Dashboard

yes
no

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison