Overview

Salesforce is the most advanced CRM on the market. It comes with a long list of innovative features for sales, marketing, and service teams. It also offers business modules, or "clouds," for industries such as healthcare, media, and the public sector. This makes for a complex, enterprise-grade CRM system that can serve businesses of every stripe.
Membrain is a CRM for sales teams developed for B2B to implement sales strategy and design processes for deal winning behavior. Membrain Sales Enablement CRM coexists or enhances an existing CRM, providing tools in which sales staff may be trained for improved performance, optimizing and executing sales strategies. Membrain consists of elements including a CRM database, sales enablement tools for sales process workflow, content templates, sales forecasting and analytics tools and tools for productivity and collaboration.

Ease of use

Once you master its handling, Salesforce opens up in all of its glory. But learning the ropes will take time and training; this is not a small, out-of-the-box CRM solution. Salesforce's commitment to innovation also means the CRM continuously adds more features, so there's always something new to learn. The interface itself is intuitive and well-designed, but some users trip over the mountain of features.
Membrain simplifies the sales process and helps sales teams to create and implement plans to meet their targets constantly, therefore simplifying the implementation of your selling strategy. It helps to generate more detailed reports that are visually quick to access and understand, including the status of data. It has automation features that lead to understanding real sales opportunities. Its interface is excellent, professional and at the same time easy to use, Membrain enables its users to create an efficient workflow. Membrain enables individual success throughout sales lead and opportunity, with constant assistance. Membrain has all the information and functionality that leaders and decision makers need to lead their team to success in each point of sales.

Support

Salesforce offers three plans for customer service. The free support is limited to tech support and online resources. For tech support, simply submit an online support ticket. Free online resources are extensive and include demos, Trailblazer Community, and self-help portal, among others. The paid plan is 30% of your net subscription and offers 24/7 support, expert coaching, and developer support. You can also get a customized signature support plan. The price depends on the complexity of your support needs.
When using a CRM like Membrain, customer service is highly vital. Timely customer assistance is important when investing in your business such as Membrain. Customer service involves support in the installation and training of the product or service, the troubleshooting and update. Customer support also includes phone reply service and live chat assistance,

Who is it for?

Salesforce's mission is to bring companies and their customers together. In theory, every customer-centric business can benefit from the Salesforce platform. However, the size and complexity of this CRM may be overwhelming for smaller organizations. You can do a free trial of the software and see for yourself.
Membrain CRM is perfect for B2B sales organizations selling on value rather than price, with a minimum sales cycle of 3 months. It’s the right choice for companies that are looking to escape from traditional CRM systems to drive sales effectiveness.

Ease of Use

4
4.7

Support

3.9
5

API Access

yes
yes

Free Trial

yes
no

Free Version

no
no

Contact Management

yes
yes

Molile Access

yes
no

Task Management

yes
no

Social Integration

yes
no

Email Marketing

yes
no

Analytics & Dashboard

yes
no

Lead Management

yes
yes

Marketing Automation

yes
no

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison