Overview

Salesforce is the most advanced CRM on the market. It comes with a long list of innovative features for sales, marketing, and service teams. It also offers business modules, or "clouds," for industries such as healthcare, media, and the public sector. This makes for a complex, enterprise-grade CRM system that can serve businesses of every stripe.
Salesflare updates your address book and records all interactions with the people you contact. It collects information from social media, company databases, phone calls, emails, and calendars and presents it to you in automated customer timelines that tell you all you need to know. Salesflare will tell you and remind you what to do with leads so that no deals go through the cracks. Salesflare works with anything you work with and wherever you work. Use it on PC, mobile, or from a sidebar in your email inbox. Salesflare may be extended even further by integrating with 400+ other productivity apps, such as Google Apps, MailChimp, Trello, and Slack.

Ease of use

Once you master its handling, Salesforce opens up in all of its glory. But learning the ropes will take time and training; this is not a small, out-of-the-box CRM solution. Salesforce's commitment to innovation also means the CRM continuously adds more features, so there's always something new to learn. The interface itself is intuitive and well-designed, but some users trip over the mountain of features.
Considering that Salesflare is a cloud-based service, getting it up and running should be easy. You don't require any specialized technical knowledge. The entire process is as simple as joining up with your personal and company information, followed by the integration of important applications such as Gmail and Outlook. Salesflare includes a user interface that follows the natural flow of sales pipelines. Moreover, despite the fact that it includes a number of management tools, automation resources, and customization possibilities, the entire system is well-organized and simple to use. The dashboard is intended to help you streamline and coordinate your sales process from the beginning. You can quickly track various deals, view client activities, launch campaigns, generate leads, and so on.

Support

Salesforce offers three plans for customer service. The free support is limited to tech support and online resources. For tech support, simply submit an online support ticket. Free online resources are extensive and include demos, Trailblazer Community, and self-help portal, among others. The paid plan is 30% of your net subscription and offers 24/7 support, expert coaching, and developer support. You can also get a customized signature support plan. The price depends on the complexity of your support needs.
Salesflare uses Intercom, an excellent support chat service that allows users to keep in touch with future and present clients in order to resolve any and all of their Salesflare requirements. The chat is meant to assist clients with issues that cannot be resolved through the knowledge base or YouTube videos. The knowledge base was created by the same experts that manage customer support and relations, and it answers all of the frequently asked questions as well as others. Customers with concerns, recommendations, or questions about Salesflare can contact the company via chat on the website.

Who is it for?

Salesforce's mission is to bring companies and their customers together. In theory, every customer-centric business can benefit from the Salesforce platform. However, the size and complexity of this CRM may be overwhelming for smaller organizations. You can do a free trial of the software and see for yourself.
Salesflare is the smart CRM that small businesses selling B2B love to use. It is a zero-input sales pipeline application that thinks and works for its user rather than the other way around. Ideally suited for small and medium-sized B2B companies looking to sell more with less effort. Thousands of agencies and fast-growing businesses all around the world rely on it. The primary users are marketing agencies, software companies, startups, consulting firms, commercial real estate agencies, non-profits, pharmaceutical corporations, and manufacturing.

Ease of Use

4
4.7

Support

3.9
4.9

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison