Overview

Salesforce is the most advanced CRM on the market. It comes with a long list of innovative features for sales, marketing, and service teams. It also offers business modules, or "clouds," for industries such as healthcare, media, and the public sector. This makes for a complex, enterprise-grade CRM system that can serve businesses of every stripe.
Sales Junction is a web-based CRM application designed to satisfy the expectations of small businesses. It may be used to enhance lead conversions as well as to eliminate mistakes and inconsistencies in client data. Because it does not require any on-site installs, Sales Junction is an ideal online solution for budget IT workers. Simply put, it keeps the teams and groups organized and productive.

Ease of use

Once you master its handling, Salesforce opens up in all of its glory. But learning the ropes will take time and training; this is not a small, out-of-the-box CRM solution. Salesforce's commitment to innovation also means the CRM continuously adds more features, so there's always something new to learn. The interface itself is intuitive and well-designed, but some users trip over the mountain of features.
It is simple to use, adaptable, and intuitive. Sales Junction has become easier to use and modify with time, and the support is just fantastic. They are timely, polite, and receptive to program improvement recommendations.

Support

Salesforce offers three plans for customer service. The free support is limited to tech support and online resources. For tech support, simply submit an online support ticket. Free online resources are extensive and include demos, Trailblazer Community, and self-help portal, among others. The paid plan is 30% of your net subscription and offers 24/7 support, expert coaching, and developer support. You can also get a customized signature support plan. The price depends on the complexity of your support needs.
Real people providing real support. Support is available via email and over the phone. Other help options include online case submission, knowledge base and video tutorials.

Who is it for?

Salesforce's mission is to bring companies and their customers together. In theory, every customer-centric business can benefit from the Salesforce platform. However, the size and complexity of this CRM may be overwhelming for smaller organizations. You can do a free trial of the software and see for yourself.
SalesJunction provides web-based sales force automation (SFA) and customer relationship management (CRM) to small and midsize businesses with sales and customer support teams. It is designed to help special food providers, realtors, architects, creative companies, attorneys, consultants, contractors, hotels, developers, distributors, manufacturers, service providers and also for many other startup businesses.

Ease of Use

4
4.5

Support

3.9
4.7

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

yes
no

Task Management

yes
no

Social Integration

yes
no

Email Marketing

yes
yes

Analytics & Dashboard

yes
no

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison