Overview

Salesforce is the most advanced CRM on the market. It comes with a long list of innovative features for sales, marketing, and service teams. It also offers business modules, or "clouds," for industries such as healthcare, media, and the public sector. This makes for a complex, enterprise-grade CRM system that can serve businesses of every stripe.
Streak's customizable workflows allow you to track multiple activities (such as sales, hiring, and project management), as well as manage distinct client profiles by organizing all of their essential contact information, personal characteristics, and related information. Streak also provides a variety of other features to help you be more efficient, such as mail merge, email tracking, and pre-written templates. You can also assign tasks, create reminders, and share pipelines to help your organization collaborate.

Ease of use

Once you master its handling, Salesforce opens up in all of its glory. But learning the ropes will take time and training; this is not a small, out-of-the-box CRM solution. Salesforce's commitment to innovation also means the CRM continuously adds more features, so there's always something new to learn. The interface itself is intuitive and well-designed, but some users trip over the mountain of features.
The Streak platform is fully based in Gmail and seems to be a sophisticated spreadsheet. When you read an email, you can see both your pipeline and processes. Because you don't have to move between windows and logins, this saves users a lot of time. Streak CRM is designed to support sales, customer service, and project management teams. It may, however, be fully adapted to your specific business situation. The pipelines are completely configurable, allowing you to design your own stages and fields. Colors, custom fields, and stages may also be used to adapt project management and workflows to your business operations.

Support

Salesforce offers three plans for customer service. The free support is limited to tech support and online resources. For tech support, simply submit an online support ticket. Free online resources are extensive and include demos, Trailblazer Community, and self-help portal, among others. The paid plan is 30% of your net subscription and offers 24/7 support, expert coaching, and developer support. You can also get a customized signature support plan. The price depends on the complexity of your support needs.
Streak CRM provides its users with Streak University, where you can find a range of informative videos to find the solution to your issues. You can get advice or answers from Streak’s team on troubleshooting, integrations, pipelines questions and more. You can leave your question on their forum or simply read the FAQs section. Besides, you can fill in the contact form and connect with the support team of Streak company.

Who is it for?

Salesforce's mission is to bring companies and their customers together. In theory, every customer-centric business can benefit from the Salesforce platform. However, the size and complexity of this CRM may be overwhelming for smaller organizations. You can do a free trial of the software and see for yourself.
Streak is a lightweight CRM that is suited for start-ups, small/medium enterprises, and smaller teams within commercial/enterprise companies.

Ease of Use

4
4.4

Support

3.9
4.4

API Access

yes
yes

Free Trial

yes
yes

Free Version

no
yes

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
no

Lead Management

yes
yes

Marketing Automation

yes
no

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison