Overview

Salesforce is the most advanced CRM on the market. It comes with a long list of innovative features for sales, marketing, and service teams. It also offers business modules, or "clouds," for industries such as healthcare, media, and the public sector. This makes for a complex, enterprise-grade CRM system that can serve businesses of every stripe.
Wise Agent simplifies real estate office operations by streamlining and automating tasks, such as maintaining contact records, tracking listing status, and tracking customer and prospect interactions. It is an affordable CRM for real estate, with plans beginning at US$ 29/month. If you need a simple, powerful, and budget-friendly CRM, Wise Agent is a good choice. It also integrates with many popular industry tools, such as Equifax, Reevaluate, and DocuSign.

Ease of use

Once you master its handling, Salesforce opens up in all of its glory. But learning the ropes will take time and training; this is not a small, out-of-the-box CRM solution. Salesforce's commitment to innovation also means the CRM continuously adds more features, so there's always something new to learn. The interface itself is intuitive and well-designed, but some users trip over the mountain of features.
Wise Agent CRM has a simple, no-nonsense design. No clutter, no fuss, the entire platform is easy to navigate. The customer profiles keep everything about a customer in one place, which is preferable to clicking around looking for info. Customer service is very responsive. The company listens to what customers have to say and acts on it.

Support

Salesforce offers three plans for customer service. The free support is limited to tech support and online resources. For tech support, simply submit an online support ticket. Free online resources are extensive and include demos, Trailblazer Community, and self-help portal, among others. The paid plan is 30% of your net subscription and offers 24/7 support, expert coaching, and developer support. You can also get a customized signature support plan. The price depends on the complexity of your support needs.
Wise Agent also lets you stay in touch with minimal effort. Some communications, such as email follow-ups, can be entirely automated. The CRM also allows you to email, text, dial, and even send videos directly from the contact record.

Who is it for?

Salesforce's mission is to bring companies and their customers together. In theory, every customer-centric business can benefit from the Salesforce platform. However, the size and complexity of this CRM may be overwhelming for smaller organizations. You can do a free trial of the software and see for yourself.
Wise Agent is a CRM and Real Estate software company with a client-centric approach. It's no surprise that they're the most coach-recommended CRM in the industry, having been built and enjoyed by agents all around the United States.

Ease of Use

4
4.1

Support

3.9
4.6

API Access

yes
no

Free Trial

yes
yes

Free Version

no
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison