Overview

Comprehensive customization options give Zoho an edge over other CRM systems. Zoho subscribers get the freedom to set up the system the way they want. The platform also integrates with thousands of third-party apps and software. In addition to being a flexible solution, Zoho CRM is affordable and includes a free version for up to three users.
Stay on top of contacts, relationships, and follow-ups with Contactually CRM. The real estate CRM frees up time by automating several tasks, such as data entry, task reminders, and client communication. The 360-degree client profiles help you put a name to a face and organize contact details, communication history, properties, and pipeline status. Contactually syncs with Microsoft and Google Workspace, as well as many popular real estate tools.

Ease of use

Zoho CRM's interface looks a little dated, but in terms of functionality, the system has everything you need to manage your sales, marketing, and service departments. A horizontal dashboard contains tabs for sales, leads, accounts, contacts, reports, and more. These settings can be customized to your preferences. You also have a homepage displaying open tasks, today's leads, and meetings. This can also be personalized, so the information you use most is front-and-center. And unlike many CRM systems, you don't have to worry about storage capacity. You get up to 100,000 contacts, so you can be sure every customer is served.
Contactually boasts that you can get the platform up and running in mere minutes. The real estate CRM loads quickly and smoothly, from both desktop and mobile. There are plenty of online training materials, such as FAQs, a Support Center, Webinars, and an Online Training Center. The interface itself is elegant and visually pleasing. Plus, Contactually has gamified some of real estate's more dreaded tasks, such as sorting contacts into buckets.

Support

Zoho provides standard support tools, including an online knowledge base, community forums, customer portal, and email support. Depending on your subscription package, you may receive remote assistance, live chat, and phone support five days per week. The more advanced your subscription, the faster the response time. Those customers with a yearly subscription for 25+ users may subscribe for enterprise support, which will cost 25% of the annual fee. It includes comprehensive technical assistance and a one-hour response time. You will also have early access to new features and advice on improving your Zoho experience.
Contactually CRM automates several workflows, such as lead qualification, drip campaigns, and data entry. Wherever a prospect is in the pipeline, you can automate the appropriate communication. Alternatively, you can receive an alert once a prospect reaches a certain stage of the sales process and reach out personally. Contactually for real estate ensures everyone who contacts your business is given personalized and prompt attention.

Who is it for?

Zoho is a flexible CRM solution, making it a good match for businesses with a unique business model. It provides an API, allowing subscribers to integrate with virtually any third-party tool. As for the other functionality, Zoho offers every feature the average B2B, B2C, or small to medium-sized business may need. The free plan for up to three users makes it a good choice for solo entrepreneurs too.
Contactually satisfies the demands of both brokers and agents, resulting in higher-than-average adoption rates and helping the brokerage recruit, retain, and generate income. In the last 30 days, 75% of agents on brokerage accounts have checked in, strengthening relationships and expanding opportunities.

Ease of Use

4.1
4.2

Support

4
4

API Access

yes
no

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
no

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison