Overview

Comprehensive customization options give Zoho an edge over other CRM systems. Zoho subscribers get the freedom to set up the system the way they want. The platform also integrates with thousands of third-party apps and software. In addition to being a flexible solution, Zoho CRM is affordable and includes a free version for up to three users.
It provides simple, easy-to-use CRM tools for small firms wishing to get visibility into and improve the management of their sales process. Less Annoying CRM focuses on this experience, making every step of the process as simple as possible, from price to using the product to getting support. Less Annoying CRM provides basic CRM capabilities like contact tracking, lead and pipeline management, and the ability for customers to add customized data fields that are specific to their organization. Less Annoying CRM focuses on developing solutions that businesses require without the complexity that comes with extra functionality. Less Annoying CRM costs $15 per user every month, with no contracts or limitations. There is only one service tier, however customers can enhance Less Annoying CRM's functionality with a few integration choices, including Mailchimp, Google Calendar, and Outlook Calendar.

Ease of use

Zoho CRM's interface looks a little dated, but in terms of functionality, the system has everything you need to manage your sales, marketing, and service departments. A horizontal dashboard contains tabs for sales, leads, accounts, contacts, reports, and more. These settings can be customized to your preferences. You also have a homepage displaying open tasks, today's leads, and meetings. This can also be personalized, so the information you use most is front-and-center. And unlike many CRM systems, you don't have to worry about storage capacity. You get up to 100,000 contacts, so you can be sure every customer is served.
While it misses several complex functionality and does not have a mobile app, this platform has one of the most user-friendly interfaces in CRM. For startups, the contact management system is simple to use. Each customer receives a simple contact card that includes personal information such as email address, phone number, and work title, as well as additional information such as lead progress, group affiliation, and purchase history. Furthermore, the calendar view makes collaboration with your team a breeze. You'll be able to see what everyone is working on, arrange meetings with Google Calendar integration, and manage projects across the team. Moreover, because of the straightforward style and colorful layout, it will be simple to navigate the system and speed up the process.

Support

Zoho provides standard support tools, including an online knowledge base, community forums, customer portal, and email support. Depending on your subscription package, you may receive remote assistance, live chat, and phone support five days per week. The more advanced your subscription, the faster the response time. Those customers with a yearly subscription for 25+ users may subscribe for enterprise support, which will cost 25% of the annual fee. It includes comprehensive technical assistance and a one-hour response time. You will also have early access to new features and advice on improving your Zoho experience.
There are numerous ways to contact Less Annoying CRM's support team. Every customer (even free trial participants) can get free, individualized help by phone during the week from 9 a.m. to 5 p.m. CST, or by email or screen sharing. Take a look at Less Annoying CRM's simple FAQ page for quick answers to any other questions. It covers anything what you need to know.

Who is it for?

Zoho is a flexible CRM solution, making it a good match for businesses with a unique business model. It provides an API, allowing subscribers to integrate with virtually any third-party tool. As for the other functionality, Zoho offers every feature the average B2B, B2C, or small to medium-sized business may need. The free plan for up to three users makes it a good choice for solo entrepreneurs too.
Less Annoying CRM is an excellent choice for small organizations looking for a no-fuss CRM solution to manage their sales pipeline. Rather than attempting to integrate everything into a single complex system, Less Annoying CRM focuses on doing one thing really well: maintaining client interactions. Less Annoying CRM provides features for contact management, lead tracking, collaboration, task management, and collaboration management to businesses. Less Annoying CRM also provides basic customization choices, making it easier for small businesses to track the information they need about prospects and customers.

Ease of Use

4.1
4.9

Support

4
4.9

API Access

yes
yes

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison