Overview

Comprehensive customization options give Zoho an edge over other CRM systems. Zoho subscribers get the freedom to set up the system the way they want. The platform also integrates with thousands of third-party apps and software. In addition to being a flexible solution, Zoho CRM is affordable and includes a free version for up to three users.
Wise Agent simplifies real estate office operations by streamlining and automating tasks, such as maintaining contact records, tracking listing status, and tracking customer and prospect interactions. It is an affordable CRM for real estate, with plans beginning at US$ 29/month. If you need a simple, powerful, and budget-friendly CRM, Wise Agent is a good choice. It also integrates with many popular industry tools, such as Equifax, Reevaluate, and DocuSign.

Ease of use

Zoho CRM's interface looks a little dated, but in terms of functionality, the system has everything you need to manage your sales, marketing, and service departments. A horizontal dashboard contains tabs for sales, leads, accounts, contacts, reports, and more. These settings can be customized to your preferences. You also have a homepage displaying open tasks, today's leads, and meetings. This can also be personalized, so the information you use most is front-and-center. And unlike many CRM systems, you don't have to worry about storage capacity. You get up to 100,000 contacts, so you can be sure every customer is served.
Wise Agent CRM has a simple, no-nonsense design. No clutter, no fuss, the entire platform is easy to navigate. The customer profiles keep everything about a customer in one place, which is preferable to clicking around looking for info. Customer service is very responsive. The company listens to what customers have to say and acts on it.

Support

Zoho provides standard support tools, including an online knowledge base, community forums, customer portal, and email support. Depending on your subscription package, you may receive remote assistance, live chat, and phone support five days per week. The more advanced your subscription, the faster the response time. Those customers with a yearly subscription for 25+ users may subscribe for enterprise support, which will cost 25% of the annual fee. It includes comprehensive technical assistance and a one-hour response time. You will also have early access to new features and advice on improving your Zoho experience.
Wise Agent also lets you stay in touch with minimal effort. Some communications, such as email follow-ups, can be entirely automated. The CRM also allows you to email, text, dial, and even send videos directly from the contact record.

Who is it for?

Zoho is a flexible CRM solution, making it a good match for businesses with a unique business model. It provides an API, allowing subscribers to integrate with virtually any third-party tool. As for the other functionality, Zoho offers every feature the average B2B, B2C, or small to medium-sized business may need. The free plan for up to three users makes it a good choice for solo entrepreneurs too.
Wise Agent is a CRM and Real Estate software company with a client-centric approach. It's no surprise that they're the most coach-recommended CRM in the industry, having been built and enjoyed by agents all around the United States.

Ease of Use

4.1
4.1

Support

4
4.6

API Access

yes
no

Free Trial

yes
yes

Free Version

yes
no

Contact Management

yes
yes

Molile Access

yes
yes

Task Management

yes
yes

Social Integration

yes
yes

Email Marketing

yes
yes

Analytics & Dashboard

yes
yes

Lead Management

yes
yes

Marketing Automation

yes
yes

Already made a decision about the best CRM for your business?

To conclude, both solutions are worth your attention for boosting the business processes and enhancing the team performance.

Brief Comparison