Customerly is a live chat software created to facilitate seamless communication between businesses of varying sizes and their customers or prospects, transcending language barriers. This platform enables administrators to create a robust knowledge base, including diverse media such as videos, GIFs, and codes. Notably, this repository is highly customizable, allowing for personalization through a custom domain, logo, and chosen color palette.

 

Emphasizing engagement, Customerly empowers service teams to interact with clients and online visitors through innovative features like video calling and screen-sharing capabilities. It extends its functionality to enable the creation of marketing funnels, automating the flow of marketing communications. The platform also serves as a valuable tool for gathering feedback through intuitive surveys, with the ability to analyze responses in real-time, thereby unraveling the intricate tapestry of customer requirements. A user-friendly drag-and-drop interface empowers professionals to craft mobile-responsive emails effortlessly.

 

It`s important to note in the Customerly overview that it integrates third-party applications, including Zapier, WordPress, Facebook Analytics, Shopify, Google Tag Manager, and Google Analytics. The Customerly pricing structure caters to diverse preferences, offering both monthly and annual subscription options.