What is EspoCRM?

Espo is an open source CRM system that aims to develop and maintain long-term customer relationships. It includes the functions of task planning, analysis of the company, and records all interactions with customers.

EspoCRM is used in many industries, such as wholesale and retail, e-commerce, call centers, manufacturing, education, tourism, real estate, healthcare, insurance and more.

You can install the software on your computer, and then all the data will be stored on your own server. In this case, the maintenance and security of the data is the responsibility of the server administrator. On the other hand, you can start using EspoCRM right away. To do this, you need to choose cloud hosted EspoCRM. This will save you time and you will not need special equipment. You will have a full set of features and Advanced Pack and VoIP Integration. The program supports 26 languages.

The advantages of using EspoCRM are:

• Sales automation: With innovative BPM and Workflow tools, it only takes a few clicks to create an algorithm and sales process. Reduces time to perform monotonous actions. The required information is orderly and clear. The entire history of communication with customers is stored centrally.
• Marketing automation: Thanks to the data stored in CRM, it has become easy to organize a professional marketing campaign. Customize email templates, create destination lists, and automate emails with a few clicks with EspoCRM's Campaigns campaign.
• Data security: All information about your customers will be protected. You can configure data access rights and ensure that each employee has access to information related to their position in the company.
• Settings and configuration: EspoCRM is a flexible system that can be customized to suit your needs and company requirements.  You can change layouts, add your own templates, and more.
• Convenient interface: Еnjoy quick access to the necessary functions at hand. Change the look of the program and improve the way you interact with the user.
• Synchronize with calendar and email: Calendar makes it easy to schedule appointments, schedule calls, set tasks, and track the availability and track the work of team members. EspoCRM allows you to organize work with e-mail. Create personal and group accounts, sign emails, and customize filters and templates with email features.
• Support service: Аll work is carried out by high-quality certified specialists with many years of experience in the field of telecommunications. This allows you to process customer requests with record speed.
•  Feed: Use this feature to keep track of updates. You can view a list of actions related to a particular record, create personal messages, comment on updates and more.

By choosing EspoCRM you will be able to work in a convenient program using the latest technologies. This CRM is installed on most traditional hosting services and new features are added every two months. The adaptive design of EspoCRM adapts to mobile devices and tablets. 

You can connect an unlimited number of users. If you are a business leader and want to improve the work of your employees, then open source CRM, distributed under the GPLv3 license, is exactly what you need.