What is Lime CRM?

Lime CRM is customer relationship management (CRM) software that assists businesses in streamlining their sales, marketing, and customer care activities, thereby simplifying the working day and generating happier customers.

Lime CRM gathers all of your customer information in one place to give you a visual overview of your business and help you work more structured with sales, marketing, and customer care. It is customized to your company's processes and integrated with your other important systems (such as your website, ERP, PBX, Outlook, or Gmail).

Managers can receive calendar or email notifications about new client conversations in Lime CRM, as well as create personalized data views by saving specific filters. Businesses can generate reports on follow-up activities, sales pipelines, and other metrics, as well as search the system for relevant information. It also assists organizations in meeting General Data Protection Regulation (GDPR) standards.

Lime CRM tracks your and your team's sales activities on both a company and an individual level. KPIs and reports are displayed in real time to assist you in making more informed decisions. Allow your customers to edit personal information and manage consent to ensure GDPR compliance. Users can access information that is only relevant to them by using personalized views. Lime CRM can also be customized with add-on tools like business intelligence (BI), workflow management, case management, customer segmentation, electronic signatures, newsletter and marketing automation, event management, and more.