What is NiceJob?

NiceJob is a reputation management solution designed to help companies gain a positive reputation in their target market, improve search engine rankings, and build trust relationships with potential and existing clients. With NiceJob, you can create websites that can attract clients and collect stories that they can share on different channels such as social media accounts like Facebook, Google, LinkedIn, Twitter, and major review sites like Capterra and G2. 

The main advantages of this platform that we should mention in this NiceJob overview are its possibilities that help businesses gain more customer reviews with intelligent testimonial management, convert features, the ability to create social media buzz, and improved SEO ranking. So, its key features include review invitations, automated email, and SMS follow-ups, stories, review funnels, SEO management, and more.

NiceJob allows you to send invitations through SMS or email to your previous or existing clients to encourage them to share their stories and experiences with your business. If customers don`t respond to the invitation after a certain amount of time, the software automatically sends them a reminder or follow-up message. It`s a very useful feature because leads often consider customers' reviews about a product or service before making a purchase or subscription and in this way, you can get more reviews without spending too much effort.

Another helpful feature in our NiceJob overview is intelligent testimonial management that helps you deal with negative reviews. Unfortunately, negative reviews are inescapable, but with NiceJob you can filter negative reviews and solve the problems mentioned by your customers. Therefore, this feature will save your nerves and reputation.

Besides reviews and testimonial management, the software helps make your SEO ranking better. NiceJob automatically synchronizes the reviews you collected and the stories you created on the branded website. This means that you will have new content constantly, and this is what search engines are looking for. In this way, your website may appear on the first pages of the search engine result page, and more and more people that looking for a service or product that you offer will be able to find your website easily. 

In our NiceJob overview, it`s also important to note the Stories tab that shows all your reviews in the dashboard, where you can see the date they were submitted, the platform they came from, and whether or not they were collected from your website. You can create stories based on examples of customer experiences with photos, comments, and reviews attached, acting as a marketing tool across social platforms as well as you can reply directly to Google or NiceJob reviews from the dashboard, you have to manually respond to reviews left on other platforms.

You can create a social media buzz around your brand by posting stories based on the reviews of your customers online. Moreover, NiceJob lets you look for and share reviews written and posted by your customers on their own social media accounts and website that encourage existing customers to write their own reviews.

Last but not least in the NiceJob overview is pre-built integrations with leading software platforms including Intercom, Stripe, Clio, Housecall Pro, and QuickBooks Online. In addition, the platform also integrates with Zapier, so if NiceJob doesn’t have a native integration, you’ll be able to connect apps through there.