What is RepairShopr?

RepairShopr is a unified platform that helps repair shops, plumbing agencies, painting contractors, HVAC services, and other businesses manage their invoicing, marketing, CRM, ticketing, and POS operations. Customers can access and check bills and service status, as well as approve or deny repair estimates, through the platform's self-service site.

Customers can access and check bills and service status, as well as approve or deny repair estimates, through the platform's self-service site. RepairShopr allows businesses to take notes, keep track of contacts, track customer credit, produce barcodes, and save invoices and billing summaries for future reference. Administrators can compute repair costs automatically and manage various cash registers. Teams can also use the inventory management feature to keep track of returns and various batches, as well as monitor vendor information.

Benefits of RepairShopr

The ticketing system is considered the lifeblood of every repair company. RepairShopr uses this premise to create a ticketing system that allows users to track their tickets and keep their customers informed about the status of a repair job. This technique ensures that the technician or staff does not miss any critical steps in the repair process.

RepairShopr's ticketing system includes Ticket Progress Bars, which show what has been done thus far on an open ticket. When a ticket is created for a computer hardware repair and a diagnosis has been performed, the Ticket Progress Bar for Diagnostic will turn green, indicating that the diagnostic has been finished.

With the help of notes/comments on the diagnosis preserved in the ticket, the client will be kept up to date. The expert can begin work if the customer approves the recommended repair work, as well as its costs and fees. The expert will submit an invoice to the customer once the service is completed, and the ticket will finally be closed as resolved.

RepairShopr's marketing capabilities are another highlight. As previously said, CRM software incorporates a marketing mechanism onto its platform. This enables users to develop campaigns with content that may be adjusted by them. Customers will be able to receive rapid follow-up notes from technicians, urging them to contact them if any concerns emerge.

RepairShopr also allows you to manage your website. It allows users to add wizards to their own websites that collect information about a customer's problem, such as the device they're using. Tickets can also be purchased directly from the company's website.