What are Zoho CRM alternatives?

Zoho is a global brand that claims over 60 million users in 180 countries. The overwhelming popularity is largely due to their flexible platform. With its vast range of customization options, Zoho can satisfy the unique requirements of companies of every size and stripe. Start-ups, corporations, and verticals such as real estate, finance, healthcare, and nonprofits all use Zoho CRM to improve business operations and client relationships.

Top Alternatives of Zoho CRM


Freshworks does everything a good CRM should and offers a robust toolkit for sales and marketing teams. Managers also benefit from advanced features like lead assignment, event tracking, and team performance metrics. There\'s even an AI-powered sales assistant to keep reps on track. However, the interface isn\'t very customizable, and many of the best features are exclusive to the premium edition. Though Freshworks is a well-rounded system, it\'s worth investigating some of its competitors. Here\'s our list of the top ten alternatives that give Freshworks a run for its money.


Salesforce is the most advanced and innovative CRM platform on the market. Sales, service, marketing, commerce, analytics--there\'s really nothing Salesforce can\'t do. Users can also customize the platform to serve any industry, from healthcare to car manufacturers. However, the extensive range of features comes with a steep price tag--and a steep learning curve. There are plenty of smaller, more affordable solutions if you don\'t need an enterprise-level CRM. Here\'s our list of Salesforce\'s top ten competitors.

HubSpot CRM

In addition to its free-forever CRM, HubSpot offers specialized hubs for Content Management, Sales, Marketing, and Customer Service. You get all the tools you need to become a sales and marketing powerhouse. But these add-ons don\'t come cheap, and many small businesses find the HubSpot platform is bigger and more complicated than they need. To help you determine if HubSpot is right for you, we\'ve compiled a list of the top ten alternative CRMs.

Agile CRM

Agile is an affordable CRM suitable for solo-entrepreneurs to mid-sized businesses. It offers a free version for up to ten users, and paid subscriptions begin at US$ 8.99/month (with a two-year contract). Considering the broad range of features, Agile is one of the best CRMs in terms of value for money. However, this new platform still needs work on its customization options, tutorials, and customer support. Here is a list of its top ten competitors if you want to avoid Agile\'s growing pains.


Over 95,000 businesses use Pipedrive CRM to build profitable relationships and boost customer loyalty. However, Pipedrive\'s laser-like focus on sales comes at the expense of other departments, such as marketing and customer service. For comparison, we\'ve compiled a list of other sales-focused CRMs, along with some more well-rounded platforms.


Keap (formerly Infusionsoft) is an all-in-one CRM platform used by over 25,000 businesses. Its award-winning automation is both powerful and easy to use. It also integrates seamlessly with your eCommerce site, providing inventory, payment processing, and product delivery. However, with the Lite subscription beginning at US$ 79/user/month, many small businesses are priced out of this CRM solution. We\'ve compiled a list of ten affordable alternatives that offer a similar range of features.

Pipeline CRM

Pipeline is a sales-focused CRM that provides an easy transition for people used to working with spreadsheets. Your sales team can immediately focus on closing more deals versus learning new software. However, Pipeline doesn\'t support marketing, customer service, or other departments. If you want to improve organization and customer relationships across your entire organization, consider the following list of competitors.

Copper CRM

Copper is designed for close integration with Google Workspace (formerly known as G Suite). This CRM mimics Google\'s design principles so well that many users mistake it for a Google product. It\'s a fine CRM for businesses that are married to the Google brand. However, it has some significant limitations, such as integrating exclusively with Google products, unless you upgrade to a Professional Plan (US$ 59/user/month). If you want more flexibility and third-party tools, consider our top ten alternatives to Copper.


SugarCRM packs a lot of powerful features. And because it\'s open-source, you can build-out any functionality it lacks. However, you\'ll need to spend some time learning the software\'s ropes before you reap any of Sugar\'s benefits. Even then, you\'ll probably need the ongoing support of your IT department. If you\'re not up to the challenge of an open-source CRM, there are smaller, friendlier solutions on the market. Here\'s a list of ten vendors to consider before committing to SugarCRM.

Insightly CRM

Insightly combines project management with CRM to ensure you support the customer journey from prospect to product and beyond. It also features an attractive dashboard that is a pleasure to use. Combine this with Insightly\'s AI-driven insights, and you have a platform that boasts both beauty and brains. However, it\'s not built for enterprise-size organizations, and users report some kinks when integrating other tools. Before you buy, check out these top ten alternatives to Insightly.