Salesforce CRM has two-factor verification. This means that you have to fill in a username/email and password. Then you go through the verification process by entering your verification code.
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To easily access Salesforce CRM via Trujay support and tech team without disturbing our clients, we suggest adding a trusted IP address range of our company to Whitelist on Salesforce.
Follow these step-by-step instructions:
- Log in to Salesforce (fill in your username and password)
- Verify your identity (enter your verification code)
- On the homepage of Salesforce, click the ‘Setup’ button in the right corner
- In the field of quick searching find ‘Network access’
- On the Whitelist with IP address range, create a new IP address
- Enter our Start IP Address: 5.58.56.0 and End IP Address: 5.58.56.255
- Enter one more IP Address: 193.169.80.85
Having this trusted IP range, we will be able to log in to Salesforce without filling a verification code every time.