What is Imagineer Customer Experience ICX?

At ICX, we specialize in management consulting and digital transformation, with a focus on customer experience and customer relationship management. Our innovative methodologies are designed to help diagnose, design, and measure Customer Experience, and provide Boards of Directors, General Directors, and C-Level Directors with the tools they need to reach their strategic goals. These six managerial processes include Customer Attraction, Conversion, Retention, Loyalty, Service, and Reference. We also provide world-class platforms to automate CX processes, such as Adobe, Salesforce, HubSpot, Magento, Marketo, and Liferay.